Last updated: January 8, 2026
1. Who we are
MaxItTechs provides IT support and technology services. If you have questions about this policy, contact us at
info@maxittechs.io.
2. What information we collect
We may collect:
- Contact details (name, email address, phone number) when you contact us.
- Service information you provide (device type, issue descriptions, screenshots/error messages).
- Website usage (basic analytics such as pages visited, approximate location, browser type) if analytics tools are enabled.
- Newsletter details (email address) if you sign up for updates.
3. How we use your information
- To respond to enquiries and provide support.
- To deliver requested services and communicate about appointments/updates.
- To improve our website and services.
- To send a newsletter (only if you opt in — you can unsubscribe anytime).
4. Legal basis (UK GDPR)
We process personal data under one or more of these bases:
- Consent (e.g., newsletter signup).
- Contract (to provide requested services).
- Legitimate interests (e.g., responding to enquiries, improving services).
- Legal obligation (where required).
5. Cookies
Our website may use cookies to help it function and improve performance. If you enable analytics, those tools
may place cookies for measuring traffic and usage. You can control cookies through your browser settings.
6. Sharing your information
We do not sell your data. We may share it only when necessary, for example:
- With service providers used to run our website/email (e.g., newsletter platform), only as needed.
- If required by law or to protect our rights.
7. Data security
We take reasonable steps to keep information secure. However, no system is 100% secure and you share data at your own risk.
8. Data retention
We keep personal data only as long as necessary for the purposes described above, including meeting legal or accounting requirements.
9. Your rights
You may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion (in certain circumstances).
- Object to or restrict processing (in certain circumstances).
- Withdraw consent (e.g., newsletter unsubscribe).
10. Contact
For privacy questions or requests, email us at info@maxittechs.io.
Note: This template is general guidance and may need adjusting to match your exact business setup (tools, payments, hosting, etc.).